Shipping policy

 

All orders are dispatched within 24 hours, excluding weekends and UK bank holidays.

We use Guernsey Post / Royal Mail.

Guernsey Post dispatch all parcels to the UK early evening Monday to Friday.  UK sorting office will then sort the mail during the night ready to be dispatched.

The cost of delivery is calculated during the checkout process based on the order weight and your delivery location.

We understand our postage costs are expensive however we do not make any profit on postage costs.  As a small business we cannot offer any discounts on postage costs.

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Guernsey

Free Collection - Address with be provided when your order is ready to collect.

£3.00 - Guernsey Post Delivery

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UK

We use Guernsey Post / Royal Mail.

We understand our postage costs are expensive however we do not make any profit on postage costs.  As a small business we cannot offer any discounts on postage costs.  

Parcel Weight Standard Signed UK Next Day Delivery
Up to 250g £4.50 £6.00 £13.50
250g - 500g £5.00 £6.50 £14.00
500g - 1,000g £7.00 £8.50 £16.00
1,000g - 1,500g £8.00 £9.50 £17.00
1,500g - 2,000g £9.00 £10.50 £18.00
2,000g - 2,500g* £15.00 N/A N/A
2,500g - 3,000g* £17.50 N/A N/A
3,000g - 4,000g* £20.00 N/A N/A


*Parcels weighing over 2,000g will be sent as two parcels.

Signed - parcels cannot be tracked with Royal Mail during transit, however can be tracked once delivery has been made/attempted.  Your parcel may need to be signed for at the recipients address.

UK Next Day Delivery - a tracking number will be emailed to you when your parcel has been shipped.

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Europe 

Please refer to our GPSR page for information

We use Guernsey Post / Royal Mail to ship parcels Internationally.  Postage costs are very expensive and as a small business we cannot offer any discounts on European postage costs.  We charge you exactly what it costs us to post to your destination.

You may be liable for taxes, duties and import fees.  You are responsible for these charges, and they are usually requested prior to delivery by the postal service in your country.

Parcel Weight Royal Mail Tracked
Up to 250g £15.33
250g - 500g £19.07
500g - 1,000g £25.53
1,000g - 1,500g £33.35
1,500g - 2,000g £41.19
2,000g - 2,500g* £60.26
2,500g - 3,000g* £66.72
3,000g - 4,000g* £82.38


*Parcels weighing over 2,000g will be sent as two parcels.

A tracking number will be emailed to you when your parcel has been shipped.

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International

We use Guernsey Post / Royal Mail to ship parcels Internationally.  Postage costs are very expensive and as a small business we cannot offer any discounts on International postage costs.  We charge you exactly what it costs us to post to your destination.

You may be liable for taxes, duties and import fees.  You are responsible for these charges, and they are usually requested prior to delivery by the postal service in your country.

USA Customers = We’ re excited to say shipping to USA has resumed.  Duties are calculated, displayed, and collected at checkout.

Parcel Weight Royal Mail Tracked
Up to 250g £19.84
250g - 500g £26.65
500g - 1,000g £33.85
1,000g - 1,500g £42.71
1,500g - 2,000g £51.58
2,000g - 2,500g* £78.23
2,500g - 3,000g* £85.43
3,000g - 4,000g* £103.16


*Parcels weighing over 2,000g will be sent as two parcels.

A tracking number will be emailed to you when your parcel has been shipped.

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Delayed Parcels.  Please contact me and I will do my best to resolve any issues.  

UK: Guernsey Post / Royal Mail do not consider a package missing until 15 working days after it is sent.  It may be that your local sorting office has your parcel; normally they leave a red card to tell you, but this may not be the case every time.

International: Orders are usually delivered within 2-4 weeks, although can sometimes take longer.  Due to the current situation, we are having to ask customers to wait for 6 weeks before we class a parcel as missing, as we have found that parcels are arriving during this timeframe.  Regrettably, we have no control over how long the international postal system will take to deliver your order.